At Weil Hotel Ipoh, we are committed to protecting the privacy and security of our guest’s personal information. This Privacy Policy explains how we collect, use, and disclose information in connection with the Web Booking and Web Check-In ("Web Guest Services").

Information We Collect

When you use the Hotel’s Web Guest Services, we collect personal information that you provide to us, such as your name, identity number (NRIC number/passport number), email address, phone number, address and other contact information.

We may also collect information about you from other sources, such as third-party service providers, social media platforms, and other publicly available sources.

How We Use Your Information

We use your personal information to provide and administer the Web Guest Services, including to:

• Enable you to use our Hotel’s Web Guest Services
• Communicate with you about the Web Guest Services, including special promotions and offers
• Personalize your experience with the Web Guest Services based on your preferences and interests
• Conduct market research and analytics to improve the Web Guest Services

We may also use your personal information for other purposes that are disclosed to you at the time of collection or that are otherwise authorized by law.

Disclosure of Your Information

We may disclose your personal information to third-party service providers who perform services on our behalf, such as system providers, payment processing, data analysis and customer support. These service providers are contractually obligated to protect your personal information and are not authorized to use or disclose your information for any other purpose.

We may also disclose your personal information to comply with legal requirements, such as a court order, subpoena, or other legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.

Your Choices

You may also choose to opt-out of receiving promotional communications from us by following the unsubscribe instructions in our emails or by contacting us at the email address below.

Security

We maintain reasonable security measures to protect your personal information from unauthorized access, use, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time by posting a new version on our website. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

Contact Us

If you have any questions or concerns about our privacy practices or this Privacy Policy, please contact us at enquiries@weilhotel.com

Effective Date

This Privacy Policy is effective as of 6 June 2024.